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  • HOW TO APPLY
  • CONTACT US
  • home
  • about
  • GALLERY
  • FAQS
  • SHIPPING
  • HOW TO APPLY
  • CONTACT US

FAQS

  • ARE THE LABELS EASY TO APPLY?
  • YES. We have even made an easy how to video. The labels are larger than the standard ones to fit easily over the current label, meaning you don't need to remove it. The material is opaque enough for you not to notice the original label underneath. The glue allows you to reapply if you apply gently and you make a mistake. We don't recommend reapplication too many times as it weakens to glue. Make sure the bottles are dry (not frosted) and clean.

    We've found the two best methods for application are:

    1. Peel the sticker away from the backing and line up to the right or left hand edge of the original label on the bottle. Start the personalised label with a few millimetres of overhang from the edge and gently apply across. If not straight then reapply. Once straight apply force to bind the glue.

    2. Lay the bottle down, then line up the middle of the labels with a few millimetres of overhang at the top and gently apply from the middle out to either side. Once straight apply force to bind the glue.

  • I DON’T WANT TO APPLY MY OWN LABEL – IS THIS A SERVICE YOU CAN PROVIDE?
  • Unfortunately we don’t post out full bottles with labels. If you wish to have the label applied for you, this service is provided at select retailers nationally.

    If you have a large event or would like to explore corporate gifting options, please feel free to CONTACT US and we’ll be in touch!

  • WHY CAN’T I BUY THE BOTTLES OF GLENFIDDICH ON THIS WEBSITE?
  • This is not a liquor retail site. You can purchase any bottle of Glenfiddich from any retailer in New Zealand and redeem your personalised label here. The label will be posted out to you.

  • WHAT IS YOUR RETURNS POLICY?
  • We will replace labels that have obvious printing issues. Please use the CONTACT US page on this website and provide us details of the order and a brief outline of the issue. We will be in contact to communicate next steps.

    Please note, we are not able to replace labels if you change your mind, misspell a word, order the wrong label or apply the label in a way that you are not happy with.

  • WHAT IF MY LABEL DOESN’T ARRIVE?
  • Please refer to the SHIPPING page on this website and check the delivery time guide to your area before you start to worry. If you still have concerns please use the CONTACT US page and outline the date and details of your order. We will be in contact within 48 business hours.

  • WHY DON’T YOU MAIL INTERNATIONALLY?
  • This is an New Zealand based promotion, available on select bottles from the Glenfiddich range purchased in New Zealand only.

  • I AM INTERESTED IN USING GLENFIDDICH PERSONALISED BOTTLES FOR CORPORATE GIFTING, SETTLEMENT PRESENTS OR FOR A LARGE EVENT, WHAT CAN YOU DO TO HELP?
  • Fantastic news – we have lots of experience in these sorts of things and are more than happy to assist.

    Please feel free to CONTACT US and we’ll be in touch!

  • WILL PERSONALISED LABELS BE AVAILABLE FOR CHRISTMAS?
  • Yes, this promotion will be available for Christmas and on-going.

  • HOW LONG WILL PERSONALISED LABELS BE OFFERED ON BOTTLES OF GLENFIDDICH?
  • Personalised labels for Glenfiddich will be available at any time of the year. This means you will be able to personalise your Glenfiddich gifts with any message and for any occasion. Some examples include birthdays, weddings, new jobs, Mother’s Day, graduations and anniversaries.

  • I’M A LOCAL RETAILER. How can I get involved in this promotion?
  • If you would like to learn more about this promotion, receive a POS suite or discuss our range of malts and premium spirits, please contact your local Federal Merchants & Co Representative. Don’t know who they are? Drop us a note on the CONTACT US page and we will be in touch.

©2019 William Grant & Sons Ltd Terms & Conditions Privacy & Cookies Notice Registered in Scotland. Registered Number SC131772 Registered Office: The Glenfiddich Distillery, Dufftown, Banffshire AB55 4DH info@glenfiddich.com VAT No: 554690029 William Grant & Sons Ltd is a member of the Scotch Whisky Association (S.W.A.) This content is intended only for those over the legal drinking age in their country. Please share mindfully. If you think you might have a drinking problem please visit https://www.alcohol.org.nz to access resources which may assist you. *The Glenfiddich range has received more awards since 2000 than any other single malt Scotch whisky in two of the world’s most prestigious competitions, the International Wine & Spirit Competition and the International Spirits Challenge.